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Instant Customer Support to Convert Customers into Brand Loyalsīoost your brand loyalty with quality services along with quantified measures.Features like visitor monitoring and post-chat form help you achieve this goal seamlessly. That’s why you need a Shopify help chat software that helps you know what’s going in the customer’s mind. Understanding your customers is as important as capturing sales for your eCommerce business. This rare Shopify customer support chat app feature helps you identify upsell and cross-sell opportunities for your eCommerce business. Help your site visitors learn about new product launches, sales, upcoming discounts, and more with features like Announcement. Features like pre-chat form help you capture visitor details that can be saved later manually/automatically to your CRM integration with ProProfs Chat. Monitor, track and capture qualified leads for your eCommerce business with Shopify chat support software. With one of the best live chat apps for Shopify store, you get to manage customer data on a single dashboard - the data syncs seamlessly among your favorite CRM, help desk, and your live chat system. Integrate with your favorite CRM, help desk, knowledge base, survey maker, email marketing, and other platforms to create a complete support suite for your eCommerce business. Create a Support Suite With Powerful Integrations.Why Use ProProfs Live Chat App for Shopify Store? That’s precisely why we’ve put together a list of 15 best online live chat apps for Shopify stores together. It strengthens relationships with customers and gains a competitive edge over others.īut finding one amidst various options becomes a daunting task. It is for this reason, live chat emerges as one of the most satisfactory and convenient platforms for eCommerce business owners. The study reveals that 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a website can offer. And it’s proven by one of Forrester’s studies. That’s where a live chat app for Shopify store will come handy for eCommerce businesses.
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That’s probably because most of them do not get adequate support when browsing the website. Most of them scroll around and jump off to the next website without taking action. Unfortunately, not all visitors end up making a purchase. ECommerce business owners spend a good amount of money to attract visitors to their Shopify Store.